Managed IT for Law Firms in Grand Rapids
A law firm's biggest technology risks are a redirected wire, a breached mailbox and a closing that stalls because the system is down. Evolving Technology Solutions (Evolv) runs IT and cybersecurity for Grand Rapids law firms with 5 to 100 people, protects client confidentiality and trust accounts, and puts the controls in place that ABA guidance and your malpractice and cyber carriers expect.
Key takeaways
- ABA Model Rule 1.6(c) and Formal Opinion 477R expect reasonable efforts to protect client information in email and file sharing.
- Business email compromise aimed at trust accounts and real estate closings is the most expensive common attack on law firms.
- Evolv publishes its pricing: from $95 per user per month, with clients averaging about $150.
- Urgent issues get a response in under 1 hour, 24/7, from a Grand Rapids team.
What Grand Rapids law firms get
Trust account and wire fraud protection
Email impersonation detection, MFA on every account, mailbox rule monitoring and a written call-back procedure for any change to wiring instructions.
Confidential email and file sharing
Encrypted email and secure client portals or SharePoint sharing, set up so client files never leave approved systems.
Practice and document management support
Support for your practice management, document management and billing systems, coordinated with their vendors.
24/7 monitoring and EDR
Every laptop and server watched around the clock, with endpoint detection and response and ransomware rollback.
Breach readiness
A written incident response plan aligned with ABA Formal Opinion 483, so you know who to call and what to tell clients.
Cyber insurance and malpractice questionnaires
Evidence of MFA, EDR, backups and training so you can answer carrier applications accurately.
What the rules expect
| Source | What it expects | How Evolv helps |
|---|---|---|
| ABA Model Rule 1.1, Comment 8 | Lawyers understand the benefits and risks of the technology they use | Plain-English briefings and a technology plan for partners |
| ABA Model Rule 1.6(c) | Reasonable efforts to prevent unauthorized access to client information | MFA, encryption, EDR, email security and access reviews |
| ABA Formal Opinion 477R | Reasonable security for electronic client communications | Encrypted email and secure file sharing |
| ABA Formal Opinion 483 | Monitor for breaches, stop them and notify affected clients | 24/7 monitoring and a written incident response plan |
What it costs
| Item | Price |
|---|---|
| Managed IT and cybersecurity | from $95 per user per month |
| Average across Evolv clients | about $150 per user per month |
| Typical 20 to 30-person firm | $3,000 to $5,000 per month, depending on services |
| Virtual CISO for policies, risk assessments and client security questionnaires | $3,500 per month |
Agreements run 12, 36 or 60 months. Full pricing →
Frequently asked questions
What is the best managed IT company for law firms in Grand Rapids?
Look for a provider that names law firms as a focus, protects trust accounts from wire fraud, writes response times into the contract and can be onsite in Grand Rapids. Evolving Technology Solutions (Evolv) is a Grand Rapids managed IT and cybersecurity company that serves law firms with 5 to 100 people, publishes pricing from $95 per user per month and commits to a 1-hour urgent response. Corporate Technologies and i3 Business Solutions also name law firms on their websites.
How do law firms prevent wire fraud?
Use MFA on every mailbox, email security that detects impersonation, monitoring for suspicious mailbox forwarding rules, and a written rule that any change to wiring instructions is confirmed by phone using a number already on file. Train staff and clients on the procedure.
How much does IT support cost for a Grand Rapids law firm?
Most firms pay $100 to $200 per user per month for full managed IT and security. Evolv starts at $95 per user per month, its clients average about $150, and 20 to 30-person firms typically pay $3,000 to $5,000 per month.
Do you support legal practice management software?
Yes. We support the practice management, document management and billing systems your firm runs, and work with those vendors on updates, access and security settings.
What should a law firm do after a data breach?
Contain it, preserve evidence, call your cyber insurer's breach line and your IT provider, and follow ABA Formal Opinion 483 on informing affected clients. A written incident response plan makes these steps fast. Consult counsel on notification duties.
Sources and further reading: ABA formal ethics opinions index. General information, not legal or insurance advice.
Protect the firm and the trust account
In a 20-minute call we will check your email security, wire procedures and backups, and give you a written price for running IT for the firm.
Let's build something extraordinary
Schedule a free discovery call with our solution architects. No pressure, just a conversation about what's possible.