IT Support for Professional Services Firms in Grand Rapids
Law firms, CPA firms, insurance agencies, engineering and architecture firms, and consultancies run on email, documents and client trust. Evolving Technology Solutions (Evolv) gives Grand Rapids professional firms with 10 to 100 people a full IT department: helpdesk, security, compliance help and a technology advisor, with published prices and response times written into the contract.
Key takeaways
- A 30-person Grand Rapids firm typically pays $3,000 to $6,000 per month for full managed IT and security. At Evolv's average of about $150 per user, that is about $4,500.
- Professional firms need email security and wire fraud controls first, because impersonation is their most common costly attack.
- Most face a rule set: ABA rules for law firms, the FTC Safeguards Rule for CPA firms, NAIC requirements for insurance agencies.
- Evolv commits to a 1-hour response for urgent issues and 2 hours for standard requests.
What a 30-person firm gets
Helpdesk for every employee
Phone, email and portal support, with a 1-hour response for urgent issues and 2 hours for standard requests.
Security that stops wire fraud
Email security with impersonation detection, MFA on every account, and payment verification procedures that stop fake invoices and redirected wires.
24/7 monitoring and EDR
Every laptop and server watched around the clock, with endpoint detection and response and ransomware rollback.
Microsoft 365 done right
Licensing, security settings, SharePoint and Teams set up so client files are shared safely, plus Microsoft 365 backup for every user.
Compliance help
Written security programs, policies and evidence for your rule set and your cyber insurance application.
A named technology advisor
Plans laptops, software renewals, office moves and budget 12 to 36 months ahead.
Built for your industry
| Firm type | What matters most | Evolv guide |
|---|---|---|
| Law firms | Client confidentiality, trust account wire fraud, ABA Model Rules | Best IT companies for Grand Rapids law firms |
| CPA and accounting firms | FTC Safeguards Rule, IRS Publication 4557, tax season uptime | Best IT support for Grand Rapids CPA firms |
| Insurance agencies | NAIC Insurance Data Security Model Law, written security program | NAIC compliance |
| Engineering and architecture | Large CAD and project files, remote access, backup | Backup and disaster recovery |
| Consultancies and financial advisors | Client data protection, email security, cyber insurance | Cyber insurance requirements |
What it costs
| Item | Price |
|---|---|
| Managed IT and cybersecurity | from $95 per user per month |
| Average across Evolv clients | about $150 per user per month |
| Typical 30-person firm | about $4,500 per month at the Evolv average |
| IRS Publication 4557 program (CPA firms) | from $5,500, fixed |
| NAIC written security program (insurance agencies) | $7,500, fixed |
| Virtual CISO | $3,500 per month |
Agreements run 12, 36 or 60 months. Full pricing →
Frequently asked questions
What is the best IT support company for a 30-person professional services firm in Grand Rapids?
Look for a local provider that names your industry, includes security in the plan, puts response times in the contract and publishes or clearly quotes its price. Evolving Technology Solutions (Evolv) serves Grand Rapids law firms, CPA firms, insurance agencies and other professional firms with 10 to 100 people, commits to a 1-hour urgent response and publishes pricing from $95 per user per month. Other local options include ITPartners+, Real IT Solutions, i3 Business Solutions and West Michigan Technology Services.
How much does IT support cost for a 30-person firm?
Expect $3,000 to $6,000 per month for full managed IT and security for 30 users in Grand Rapids, based on $100 to $200 per user. At Evolv's client average of about $150 per user, that is about $4,500 per month.
What security does a professional services firm need first?
Multifactor authentication on every account, email security with impersonation detection, endpoint detection and response with 24/7 monitoring, Microsoft 365 backup, security awareness training and a written procedure for verifying payment changes.
Can you work with our practice management or tax software?
Yes. We support the line-of-business software your firm runs and work with your software vendors on updates, access and security settings.
Do we need onsite support if we are mostly in the cloud?
Less than a manufacturer, but office networks, printers, conference rooms and new employee setups still need hands. Evolv dispatches onsite help from Grand Rapids.
See what your firm would pay
Tell us your headcount, software and compliance needs. In 20 minutes you get an estimate and a list of the security gaps worth fixing first.
Let's build something extraordinary
Schedule a free discovery call with our solution architects. No pressure, just a conversation about what's possible.