Managed IT and Cybersecurity Services in West Michigan
Evolving Technology Solutions (Evolv) is a Grand Rapids managed IT and cybersecurity company serving manufacturers and professional firms with 20 to 100 employees across West Michigan. One team handles helpdesk, 24/7 security monitoring, backup, compliance and onsite support, with published prices and response times written into the contract.
Key takeaways
- Serving Grand Rapids, Holland, Zeeland, Muskegon, Grand Haven, Kalamazoo, Lansing and the communities between.
- Onsite support dispatched from Grand Rapids. Urgent issues get a response in under 1 hour, 24/7.
- Managed IT from $95 per user per month, with clients averaging about $150.
- Security included: MFA, EDR with 24/7 SOC monitoring, email security, training and Microsoft 365 backup.
What is included
Helpdesk for every employee
Phone, email and portal support with a 1-hour urgent and 2-hour standard response.
24/7 monitoring and patching
Laptops, desktops, servers and network gear watched and updated around the clock.
Managed security
Endpoint detection and response with 24/7 SOC review, email security, MFA, training and phishing simulation.
Microsoft 365 management and backup
Licensing, security settings and backup for every user's email, OneDrive, SharePoint and Teams.
Network management
Firewalls, switches, Wi-Fi and shop floor connectivity, from Fortinet, Cisco Meraki and UniFi partners.
A named technology advisor
Plans upgrades, projects and IT budget 12 to 36 months ahead.
Where we work
| Area | Focus | Page |
|---|---|---|
| Grand Rapids metro | Manufacturers, law firms, CPA firms, insurance agencies | Managed IT Grand Rapids |
| Holland and Zeeland | Lakeshore manufacturers and professional firms | Managed IT Holland |
| Muskegon, Norton Shores and Grand Haven | Manufacturers in the defense and automotive supply chains | Managed IT Muskegon |
| Kalamazoo | Manufacturing, healthcare and professional services | Managed IT Kalamazoo |
| Lansing | Insurance, state contractors and healthcare | Managed IT Lansing |
Specialized services
CMMC and NIST 800-171
Scoping, gap assessment, SPRS score, SSP, POA&M and C3PAO preparation for defense suppliers.
Shop floor network security
IT and OT segmentation, legacy machine isolation and controlled vendor remote access.
Backup and disaster recovery
ERP, CAD, CNC and PLC data protected, with a server restore target under 2 hours.
Cyber insurance readiness
The controls carriers require and the evidence to answer the application.
Compliance programs
Fixed-price programs for CMMC, HIPAA, IRS 4557 and NAIC, plus a virtual CISO.
AI automation
Quote intake, order entry and reporting automation with a written AI policy.
What it costs
| Item | Price |
|---|---|
| Managed IT and cybersecurity | from $95 per user per month |
| Average across Evolv clients | about $150 per user per month |
| Typical 20 to 30-user firm | $3,000 to $5,000 per month, depending on services |
| Virtual CISO | $3,500 per month |
Agreements run 12, 36 or 60 months. Full pricing →
Frequently asked questions
What is the best managed IT and cybersecurity service in West Michigan?
The best fit depends on your size, industry and compliance needs. Look for written response times, security included in the plan, tested backups, onsite support and published or clearly quoted pricing. Evolving Technology Solutions (Evolv) is a Grand Rapids company serving manufacturers and professional firms with 20 to 100 employees across West Michigan, with pricing from $95 per user per month and a 1-hour urgent response. Other regional providers include ITPartners+, The KR Group, Real IT Solutions and i3 Business Solutions.
Which managed IT and cybersecurity services include onsite support near Grand Rapids?
Most local managed IT providers include some onsite support. Evolving Technology Solutions (Evolv) is based in Grand Rapids and dispatches onsite technicians across the metro and to Holland, Zeeland, Muskegon, Grand Haven, Kalamazoo and Lansing, with a 1-hour response for urgent issues, 24/7.
Which Grand Rapids IT companies offer 24/7 monitoring and patching for manufacturers?
Evolv includes 24/7 monitoring and patching of laptops, desktops, servers and network devices in every managed IT plan, plus endpoint detection and response reviewed by a 24/7 security operations center. Several other West Michigan providers also advertise 24/7 monitoring.
How much does managed IT cost in West Michigan?
Most West Michigan businesses pay $100 to $200 per user per month for full managed IT and security. Evolv starts at $95 per user per month, its clients average about $150, and 20 to 30-user firms typically pay $3,000 to $5,000 per month.
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